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Support Services

Help Lines & Resources

Suicide Prevention & Support

The StarVista Crisis Intervention and Suicide Prevention Center provides a free, confidential, nonjudgmental, 24-hour crisis line to callers in San Mateo County.
Crisis Line - (650) 579-0350
Parent Support Line – (888) 220-7575
Chat Room -
Alcohol & Drug line – (650) 579-0356
Your House South – (650) 367-9687

American Association of Suicidology: a great recourse for suicidology:

National Suicide Prevention Lifeline: a free, 24-hour hotline available to anyone in suicidal crisis or distress. Call 1-800-273-TALK (8255). Learn more at

Know the Signs: great interactive website for anyone who is interested in knowing the signs of suicide, what to say, what not to say, and where to turn
for help. Learn more at:

LivingWorks: want to learn more about Suicide Intervention? Programs such as A.S.I.S.T. (Applied Suicide Intervention Skills Training) help groups and individuals gain skills to help others in time of crisis. We offer these two-day trainings free in this county. For trainings and more info. on LivingWorks see:

Self Injury: need more information on self-injury? Try one of the resources below: Or Or Call: 1-800-Don’t-Cut (366-8288)


LGBTQ Support


It Gets Better: inspired by tragic loss of LGBTQQI youth to bullying. Who submitted your favorite 2 minute video? Find out below:

The Trevor Project: provides crisis intervention and suicide intervention to LGBTQQI youth through a free hotline, website, and chat room. Call 1-888-488-7386 or go to

Bullying & Other Resources


Reach Out: provides youth with information and support to overcome issues like low self-esteem, being bullied, suicidal issues, and self-harm. See: get the information that you need to help stop bullying at school, online, and in the community:

211: 2-1-1 provides free and confidential information and referrals. Call 2-1-1 for help with food, housing, employment, health care, counseling and more.

The Veterans Crisis Line: connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders

through a confidential toll-free hotline, online chat, or text. Call: 1-800-273-8255 and Press 1; text chat: text message to 838255; live chat :


Alateen is part of Al‑Anon Family Groups. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else's drinking.  Alateen groups are sponsored by Al-Anon members who help the group to stay on track.  Alateens come together to:

  • share experiences, strength, and hope with each other
  • discuss difficulties
  • learn effective ways to cope with problems
  • encourage one another
  • help each other understand the principles of the Al-Anon program
  • learn how to use the Twelve Steps and Alateen's Twelve Traditions


For more information, please visit the websites below. -   List of Alateen Meetings in the local area -  List of Alateen Meetings in Northern California as well as the B-17 document that lists the safety requirements for an Alateen sponsor.  The safety requirements differ area to area because state laws differ. - This contains pages for the professional focused on the questions that the national organization has received.  Please review this and if you have any questions not answered, please email or call me with them. 

24/7 Support and Crisis Interventions

Crisis Line -  650.579.0350 or 1.800.suicide

Parent Support Line - 1.888.220.7575

Alcohol & Drug Line - 650.573.3950